Restart your computer then the keyboard and mouse should work properly.Ħ. Press Del ( Delete On some keyboards)key to delete the driver.ĥ. Use the Down Arrow key to move to the category the use the Right Arrow key to expand the category.)Ĥ. (If you can only use the keyboard, press the Tab key. Expand the categories and locate the ASMedia USB 3.0 eXtensible Host Controller or the device with a yellow mark. Type devmgmt.msc in the run box and tap OK button.ģ. Press Win+R (Windows logo key and R key) at the same time.Ģ.
If you can’t use the mouse, use the keyboard instead.ġ. Normally, Safe Mode will at least allow you to use the keyboard. Follow steps below to delete the USB 3.0 drivers in Safe Mode. It is recommended that you enter Safe Mode with Networking so you can search for and update the drivers in Safe Mode.ĭeleting the USB 3.0 drivers in Safe Mode probably would fix the issues. Though you can’t use the keyboard and mouse in Normal mode, you can use them in Safe Mode (See How to Enter Safe Mode). Method 2: Enter Safe Mode to delete the drivers Refer the methods in Case 2 to update the drivers. When the keyboard and mouse work properly, you can use them to update the ASMedia USB 3.0 eXtensible Host Controller drivers. After replugging, Windows will load the USB 3.0 drivers automatically.
To make the keyboard and the mouse work again, unplug then plug them again. You can update the drivers anyway by following methods below. In this case, it is impossible to use them to download and install the new drivers. Your usb keyboard and mouse would stop working if the USB 3.0 drivers are missing or corrupted.
Case 2: Your keyboard and mouse are working.Ĭase 1: Your keyboard and mouse are not working.Method 2: Enter Safe Mode to delete the drivers.Method 1: Plug and replug the keyboard and mouse Case 1: Your keyboard and mouse are not working.
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